Our new Changes:
At
the Sedona Hilltop Inn, we have always been focused on industry-leading
cleaning and care. In fact we actually just received the AAA award for
housekeeping for 2020.
Now
due to the global pandemic, we have enhanced our cleaning protocols and
touch point procedures. Such as the installation of a front desk
partition as well as the enforcement
of heightened and comprehensive cleaning standards.
Guest Rooms and Housekeeping:
Unnecessary items have been removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens.
Housekeeping
offerings will be modified for stay-over guests, including the
elimination of a full cleaning service unless specifically requested by
guests.
Enhanced
and thorough cleaning protocols have been implemented in guest rooms.
Guest rooms will not be entered for 24 hours after check-out, at which
time the room, linens and all touch points will be cleaned with
chemicals aimed at killing COVID-19.
Public Amenities: Our public amenity, (our public patio) will also be sanitized each day.
Hotel Associates and Staff Requirements: Hotel
employees will follow strict guidelines, including utilizing Personal
Protective Equipment (PPE), frequent and stringent hand-washing
protocols,
and housekeepers/laundry staff will wear both gloves and a mask.
Employee workstations will be cleaned and disinfected after every shift.
Employees
will be empowered to stay home if unwell, communicate their potential
exposure to COVID-19 with management, and will be fully educated on
how to maintain a safe and clean home.
We
are committed to provide a safe and clean home away from home for our
guests to come and enjoy Sedona Arizona. We encourage our guests to
contact us anytime if they have
any concerns or questions.
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